croton53 Review

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Rating
Good customer service
 from Westcherster, NY,  Dec 28, 2011

One of the chairs is a bit wobbly (one leg appears to be shorter) until someone sits on it, then it's fine. I loosened and tried to readjust the front legs but didn't fix the problem. It's only when the chair stands. Also, the hardware had 1 fewer bolt, but O's customer care was superb. I receive a box with all the bolts within 1 week from the factory. I like the feel and the construction of these chairs. Good quality minus the small problem, but I think I had to mention it. Also, the instructions are not accurate. However, it was easy putting the chair together. The diagrams are wrong and nor accurate. Use your common sense.

  • How did the color on site compare with the actual product? well
  • Please tell us about the quality of the product. sturdy
  • How accurate was the on site description of the product? accurate
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