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ssteller Review

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Ottoman - Black
 from Plano, TX,  Jun 29, 2011

This Ottoman was delivered quick. I too got the piece without buttons, when I asked about it to Customer Service they would look at it and determine from the whse if it had buttons on the top portion. I was told no ! When I received an email it was written in a very confusing way. I called Customer service got another person and he verified it did have buttons. I was not going to deal with sending it back so they could exchange it and send a new one. I 'm thinking the new one could also arrive without buttons also. Was not pleased with the inconsistency of the customer service responses. But I do like the Ottoman! SS

  • Did the color match the color displayed onsite? yes
  • How is the quality of the product? excellent
  • Did the description onsite accurately describe the product? almost
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