This is a VERY nice chair! It looks just like the photos, arrived in one week and was easy to set up. It's a pretty heavy chair as it's made from solid wood. My chair arrived without any damage and looks great in my living room. The leather feels and smells great! I also like that my feet touch the floor and the seat cushion extends to the back of my knees when I sit in it, as opposed to the other recliner we own (I'm a 5'7" female). The cushions are firm and supportive. The chair reclines easily by pushing back and stays open well in the first position. The fully reclined (second) position requires you to scoot your rear end as close to the back as possible in order for the chair to stay open without using your arms. I found that if I lifted my head a few inches to see the television, the chair would move back to the first position. So I use a small, rectangular accent pillow behind my head which helps to keep the chair fully reclined. I've also discovered that there are two wingnuts attached to a couple of springs under the chair that you can loosen so the chair doesn't pull back into the upright position so easily. The only "complaint" that, I have is that I wish the inside of the arms were more rounded. The edges of the wooden arms hurt when I'm reclining and happen to bend my leg against the arm. (Now I just place a blanket between my leg and the chair arm as my work around) Although I've only owned the chair for two weeks, I'm very pleased with it's overall quality and function. It is a beautiful piece of furniture and I can't wait to "break it in" and make it mine!