When I received my package I noticed that a label had been pealed off previously. I unpacked the lamps and found that the bases were crooked. The electrical cord that comes out of the base is covered with a cheap, thin material allowing the cord to bulge and make the lamp wobbly. These lamps were obviously returned and then repacked to sell again instead of returning them to the manufacturer. I will insert a note with the lamps letting them know they are defective as I have also informed Overstock. The colors are darker and more teal than the blue shown on the screen. I had the same problem with a rug I purchased last year. The overstock customer service rep was very helpful and sent me a label to return the products free of charge for a full refund. Ninety five percent of my purchases have been perfect.
- How did the color on site compare with the actual product? Darker teal than the blue shown on screen
- Please tell us about the quality of the product. poor quality and construction
- How accurate was the on site description of the product? perfect except for the colors. Monitor colors vary per computer settings.