This is going to sound like a recording, but it is just exactly the way all of the other purchasers have shared. This rug is gorgeous! Overstock is amazing to work with! The Customer Service is superb! I love the ability to chat with a customer service rep online! The rug is a beautiful wine color, great quality -- looks rich & expensive! I am still in shock that I would buy a rug like this online and additionally surprised that it was a great experience from beginning to end. I will surely use overstock.com again! NO DOUBT! If you are considering this rug, you won't be disappointed!