The delivery was fast but the boxes arrived a bit beat up. I feel the legs should have been protected more with bubble rap. I did not know i had to assemble the chairs. Luckily my husband was able to put them together. Some of the hardware was missing and you need special tools to put it together without causing damage. The color is not what i expected but they work with the room anyway. Overall i do like the chairs. They are comfortable and they really accent a room.