I purchased these bacpacks for my boys (both of them are in elementary school) after returning four others to different stores because they had rips and/or other damage after about one week of use. One of the backpacks had a manufacturer defects so I had o return. Customer service made the returning process extremely easy (they e-mailed me everything I needed for the return) and sent the replacement even before the got the backpack I had to return. The new backpack is perfect and my boys love them. I would definitely purchuse these backpacks from Overstock again.
- How accurate was the sizing? It was accurate
- Please tell us about the quality of the product. High quality
- Was the product free of any manufacturer defects? No but it was replaced and the replacement was perfect.