It's hard to say anything bad about this product because of the low cost. I travel to Germany at least 3 times per year and I wanted a simple carry-on bag to take with me on the plane. Although this bag may not be as robust as a $75-100 bag, it will get the job done under normal conditions. There are plenty of side pockets for storing items that you would want to access duringa flight. If you're looking for a bargain carry-on that will get the job done, this is it.