The product itself is high quality, but DO NOT BUY THIS if you are planning to connect other Envoy collection pieces to it. I bought the Return from Staples (Overstock didn't sell it) and I received a newer revision of the product suite which will not properly connect to the desk suite. This of course defeats the entire reason I bought the desk in the first place. Contacting both Overstock and Bush customer service has been a comedy of errors. No one seems to know what anyone is doing and no has been able to help me. If a company is going to make changes to their products that affect compatibility they should change the model numbers accordingly so customers don't make the same mistake I did. So far I do not have a resolution to this issue. If this issue is not resolved to my satisfaction shortly I will be contacting American Express. The product suite that Overstock is selling is 2 years old at least.
- How accurate was the sizing? The sizing is accurate.
- Please tell us about the quality of the product. The quality is good. It is sturdy.
- Was the product free of any manufacturer defects? The desktop was cracked in two places, but I called Bush and they quickly sent a replacement. Unfortunately the replacement they sent was for a newer revision and it didn't connect properly. I'm still dealing with the situation.