This machine does indeed make great, smooth coffee. However, in order to make the coffee quickly, it uses a water reservoir that is ALWAYS on. So, it's always using electricity and the reservoir is warm to the touch. I tried turning it off when not in use, but then the coffeemaker didn't work properly when I turned it on right before making coffee. Had I known that the coffeemaker would always be ON, I wouldn't have purchased this machine. So, my review is very mixed: great coffee, but at what price?!?