I received the box in a short time. It was well packaged and came with no defects. The box looks good and is well crafted. My only complaint is that the watch holders are large and would not accept my smaller watches. If you have a small wrist and therefore a smaller band, the watch will not fit over the plastic ridge on either side of the pillow. If you have larger watches, this presents no problem. I managed to store 10 of my newer watches, guess I need two more to fill it up!