After reading the reviews, my husband and I decided to "go for it" on this couch. We are so thankful for this review process and so glad we put our faith in the online process, which can be scary when buying even a towel and washcloth, but terrifying when purchasing furniture!! I have had such positive luck with buying other, smaller furniture on Overstock (i.e. chairs, entertainment center, toybox, barstools, etc.) that I was able to take this leap of faith with something bigger. We are so glad we did! It arrived in about 2 1/2 weeks from time of purchase, was in perfect condition, and no assembly required. You can smell the leather from several feet away, and we haven't had one guest in our home who hasn't raved about our new purchase. It opened up the space in our modest-sized home so much, and is much more "kid friendly" than the fabric furniture we had previously. In short, if you are like us, and are waivering, go ahead and do it. :) Life is short, the furniture is beautiful/expensive looking, and you won't regret it. We also love that the cushions don't come off (our others were moving around on us all the time!) but some people see that as a down-side, from reading the reviews.