tilly2809 Review

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Purchased from the UK.....
 from Cheshire, UK,  Nov 12, 2011

I have been searching for an embroidery machine for quite some time, but I noticed that they were all very expensive and there was nothing of good quality in my price range. I came across the Brother SE-400 and knew it was exactly what I had been looking for, however I could not find this machine available in the UK. I emailed brother to see if they stocked this machine in the UK and they confirmed that they didn't but that they had another model which is extremely simular (but it cost £750+). I was very hesitant on purchasing the refurbished Brother SE-400 from the states, however after reading all of the wonderful reviews on Overstock, I decided to go ahead with the purchase. The item arrived in approx 7 days, which was well before it's expected delivery date. It was well packaged and on opening, the machine looks like new! The only hint that this machine is re-conditioned is that the bag containing the manual and accessories was a little bit damaged, but I have replaced this with a folder to keep the manuals safe. One of my concerns was that I have heard from friends that they have had to pay extra tax/handling fees when having items imported from the US, however with Overstock, all shipping fees, import fees and tax was included in the shipping and handling fees, so there was no worrying about any extra charges. So far I have only tested the machine (will be spending this weekend practising embroidering) but the machine works like a dream, I have not used a sewing machine for a couple of years, however I found the Brother SE-400 was very easy to set up, the manual talks you through everything and I never knew how much I would appreciate the Auto-threader. If you are considering whether to purchase an Embroidery Machine, I would definitely recommend the Brother Se-400 to all.

  • How did the image on site compare with the actual product? Exactly as pictured.
  • How accurate was the on site description of the product? Exactly as described.
  • Please tell us about the quality of the product. Fantasic*****
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