I had been searching for the perfect tiffany style light fixture and was excited to find this one. Unfortunately, it was so much bigger than the site description that I was unable to use it and had to send it back. Customer Service was very nice, but after telling me that I wouldn't be charged shipping for the return, since it was their error, I was charged over $15.00 for shipping. However, after sending my complaint via the survey they emailed me, I was refunded that money. I am now very reluctant to order anything else from the site, because of the hassle it became.
- How did the color on site compare with the actual product? The colors were just as shown on the site.
- Please tell us about the quality of the product. It looked okay, but I never fully removed it from the box because of the obvious size differnce from the site description.
- How accurate was the on site description of the product? wrong size