This item comes in a very flat box. I assumed it would be a cheap, particle board item and it was. Not all sides were painted. I opened the box to find that the longest piece had been broken in two during shipping. The manufacturer had placed this fragile piece directly up against the side of the box. Upon calling the number on that box that said "call us first", I was transferred directly to India. Big surprise? The person on the phone spoke broken English and could have really cared less about my improperly packaged damaged product. Then told me the replacement piece would be there in 6-7 working days. Item may is o.k. but you are taking your chances with the packaging from this manufacturer. So if you order this product you may want to allot an extra week before you really get a chance to put it together. The headboard is so so. I expect it to hold up about a year or two.