The worst puchase I have ever made - my first and last purchase from Overstock. At the outset, the directions sent with the product were unreadable (like they had been faxed and photocopied 100 times. Once we were emailed a new set on set one we discovered a manufacturing defect - one of the four key sets of threads to attach the arm was set too deep and the screws couldnot engage the threads to attach the hinge to the arm.(the defect is visible). Now we are stuck - there appears to be no one to call and hinges cannot be attached to the frame. I am simply outraged.
- How did the color on site compare with the actual product? Fine
- Please tell us about the quality of the product. Defective -
- How accurate was the on site description of the product? Not very -