The mattress is nice and soft. If you like firm mattresses, this isn't for you. But I have a baby and I enjoy it. I was hoping that getting a new mattress would alleviate pain in my arms that I get when I'm lying on my side sleeping, but it didn't. I don't think it's the mattress anymore, though. I think it's poor circulation in my arms. Anyway, I have no problem going to sleep on it and it's got a nice appearance to it. They even sew a little cover on it so you're not just looking a block of foam. It actually looks like a real mattress. And it's thicker than I expected too, which is nice. I didn't appreciate the way the delivery company dumped it on my front porch without so much as a knock or a signature, but that's not the manufacturer's fault. Anyway, nothing's perfect, so I cannot just dole out 5 stars, but this is definitely great.