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stelkwan Review

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Rating
Good for the price.
 from San Francisco, CA,  Aug 8, 2012

We bought two sets of these chairs (8 total) and are pleased with them. Very sturdy and comfortable. One complaint -- the design is odd (or you can say "cheap"); the leather (or you can say "vinyl") that wraps around the backing of the chair to the leg was cut-off midway below the seat -- one can totally see the leather overlap one another from the back of the chair. If they wrap it with 1 piece of leather, this chair would've been excellent in design. Yes, the vinyl does smell (it's plastic, you can't expect much), but once you air them out for about a week, you can barely notice the smell. The chair is on the small size, the seat is only about 17-3/4" in width. This is my first time buying furniture from a website. I was very worried -- not knowing what I am getting (quality wise), not able to feel/touch the chair and very concern with customer service (what happens if I don't like them or if something is wrong with them). Out of the 8 chairs, we only had problem with 1 of them (there was a silver marking on the back of the chair and the stitching on the leg was falling apart, leather wrapped around the leg started to split open). But Overstock.com was very good in taking care of these issues. We got our replacement chair in less than 4 days after I called. I love their attention and service; and will definitely buy from Overstock.com again. Class "A" customer service!!!

  • How did the color on site compare with the actual product? Color is exactly as shown on the website
  • Please tell us about the quality of the product. As expected
  • How accurate was the on site description of the product? Very accurate
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