We ordered the xlong twin bed for our son who is going off to college. The bed is made good and the storage is great. We had trouble with the shipping of the bed. No one gave an estimate on how long it would take to receive the bed. The shipping took two weeks and when it came only one package of two came. The box with the instructions and hardware did not come. After several phone calls another box was sent to us (first box was lost) from Canada and took over two week to arrival. Customer Service was not much help. I was told that the second box would come over night, it was sent using standard shipping.(6 to 10 business days) Great bed but only if you don't need it for several months.