melissamerica Review

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Rating
SO frustrated and disappointed.
 from San Diego, CA,  Nov 14, 2012

I've already been on the phone with customer service about this one. Assembly was a nightmare. The cherry on top is that after my fiance spent several hours putting together the bottom section, already having worked around the first manufacturing defect, the the pullout computer tray was about 1/16 of an inch too small. It does not align properly with the tracks. After calling customer service, overstock arranged with the manufacturer to send us a replacement that still doesn't fit. We know that this is not our fault in putting it together because the other drawers fit properly. We've also had several other people take a look at it, and none of them can figure out how to make this piece fit. It really bothers me that this piece of furniture can't be used for it's intended purpose- as a computer hutch! We haven;t even started on the top section, as I think we're going to have to return this somehow. This has been a huge time-suck, and I'm really, really frustrated.

  • How did the color on site compare with the actual product? it's dull and cheap
  • Please tell us about the quality of the product. several manufacturing defects, difficult to put together
  • How accurate was the on site description of the product? they should mention that it's not suitable for it's intended purpose.
  • Would you recommend this to a friend? No
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