This is a good machine, but somewhat complicated to use. Even though there is a separate heat button to heat up the water, it does not work unless you turn on the motor also, which is a bit noisy. The water reservoir is not really big, so it has to be refilled when doing a small to medium room. It is frugal with the soap dispenser, which is good since a bottle costs $20. It uses a soap concentrate that has to be mixed with water (in a separate compartment), and it does come with a small bottle of soap. The instructions for assembling the machine where a bit confusing. Also, make sure that the water reservoir is placed on the machine just right (you should be able to pick up the machine by it without it coming off), otherwise it will not pickup any water and leaves your carpet soaking wet.
- How did the color on site compare with the actual product? N/A
- Please tell us about the quality of the product. Good Product
- How accurate was the on site description of the product? Accurate