This vacuum is the worst vacuum ever. it cannot clean wood floors at all and only works on carpeting when the beater brush is activated. It is so terrible I called customer service for assistance because I thought it couldn't possibly be functioning correctly. Ultimately customer service was of no help. My only option was to take it to a service center and the closest one is in Brooklyn (I am in NYC.) I specifically bought this because of the pet hair component. It barely works.
- How did the color on site compare with the actual product? no comparison, my model is red.
- Please tell us about the quality of the product. terrible!
- How accurate was the on site description of the product? pretty inacurate