I alittle worried about geting this vacuum, due to it being refurbished and the price due to it. A part was missing when I got it and they gave a credit for the part missing. This was a wise thing for me to do.I love these vacuum.I have had alot of others too. It get everything up and I mean everything. So make you have everything you don't want to be taken up. Now I don't have to vacuum every day like I use too. It does a great job getting all the dog hair up too. I am very happy . Plus if something does happen I got the warrarty for a replacement free. So you really can't go wrong. I found out that my rugs and floor were more dirty then I knew. For how many time I had to empty. So if you do need a vauum this is it for you.