daveandkathy Review

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Rating
More Trouble Than it is Worth....
 from TN,  Jun 23, 2012

The concept is good, but the construction is very cheap and shoddy. In 3 months use I have to replace the water tank insert AND the water filter stone and it is only THREE MONTHS OLD! The tank insert has a paper thin ring edge on it that is so delicate it just chips and breaks off - then the insert falls into the tank and leaks like a sieve when you try to use it. Your water goes streaming down the back of the machine and on to the floor, soaking your mop head before you even turn it on. I am EXTREMELY disappointed with this product. I paid $86 for it right at THREE MONTHS ago and the parts (stone & new tank insert) PLUS SHIPPINg will be $30+. Not worth the money - will NOT recommend this product. I'll be looking to purchase another machine - but it WILL NOT be a BISSELL. My recommentation: DON"T WASTE YOUR MONEY.

  • How did the color on site compare with the actual product? lighter
  • Please tell us about the quality of the product. The concept is good, but the construction of the water tank bottle, insert and cap is VERY cheap and poorly constructed and made. I've had my machine for about 3 months and the tank assembly and the insert need to be replaced. The flimsy ring at the top of the insert is paper thin and when it breaks off the insert falls into the tank & the only thing you can do is replace the insert - which you CAN NOT buy just the black insert that goes on top of the straw inside the bottle. It is VERY poorly designed & constructed. In addition, the filter stone is a joke as it is supposed to be changed when it changes colors. Well, that didn't take but a month and it is expensive to replace. I'm looking at abou $30 in parts PLUS SHIPPING, when I only paid $86 for it brand new - - - what is wrong with this picture ??? I WILL NOT be buying another Bissell Steam Mop, NOR will I buy any other Bissell products as this was such a disappointment. BUY AMERICAN MADE !
  • How accurate was the on site description of the product? Leads you to believe it is a well made product capable of doing the job I needed it to do, but it fell short of coming close
  • Would you recommend this to a friend? No
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