I was a little hesitant to buy the refurbished unit because of some mixed reviews, but I just couldn't pass up the price difference. And I am glad I didn't - this thing is like brand new. I had it put together in just a few minutes and was on my way to cleaning the carpet. I cleaned a hallway and a large "great-room" to start out with because those areas had the most wear/most traffic, and I must say I was impressed. My expectations were pretty low going in, so the deep cleaner definitely blew me away. I used the advise from most of the other reviews - I vacuumed the area thoroughly, then cleaned the area using the supplied Bissell Deep Cleaning solution, and finished up by going over the entire area again with just water - and the carpet looked and felt incredible. I think the feel was what surprised me the most, I expected the carpet to be clean but I didn't think it would restore the "plushness" of the carpet fibers. The Deep Cleaner does spit out little hair balls as you clean, but I consider that a feature, not an issue as some reviewers did. It made it really easy to clean up the hair and excess carpet fibers and it also meant the hair wasn't getting clogged in the cleaner or poured down the drain. Not a big issue - but do expect to empty and refill the water/soap bucket on a fairly regular basis. It is really easy to do, and removes and replaces very easily in the cleaner. I guess if you wanted a larger bucket you could pay for a larger machine, but this one worked great for me and you can't beat the price.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. Seems to be very good quality.
- How accurate was the on site description of the product? exactly as described