kschae11 Review

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Rating
Not the quality I expected
 from Florida,  Aug 18, 2012

Was excited to get this set. Then I opened the box. It came shipped in a single cardboard box which was damaged from shipping, which was on the shoulders of the shipping company. However, this damage transferred over to the largest piece of luggage in the form of the fabric being "dented" in on the side near the top appearing almost ripped even though the box was only dented. I received only a few days before a trip to Vegas. Had no other luggage or chance to shop for new and get it to me by the time I need to leave, so had to use this set. Was pleased with the room the set provided and was able to pack everything for a week for two people. The "Boarding bag" was a bit small compared to other luggage sets I've had and the other sets I compared this set to for my needs.The handles were very flimsy. The medium sized bags handle broke on the flight to Vegas. The grip area cracked and my husband cut his hand when taking this piece off of the baggage belt. Yes, I partially blame the airline for this, but again compared to my last set of luggage that made the annual trip to Vegas for 10 years, that had no issues flying with the same airline.... The appearance of the fabric held up well, very few scuff marks if any. Wheels were what I would consider to be ok. Rolled great on tile, not so great on carpeting. Even low pile was a bit of a struggle, but all wheels are a bit stiff on carpet. When we returned home from our trip a week later, I was trying to re-nest all of the pieces and discovered this was a struggle and a puzzle to put them back together for storage. This was the end of my rope with this set. I travel often and wanted quick, convenient, sturdy luggage. This was none of those. Overall, this luggage was not the great bargain I had hoped for and I did return it. The quality was just not there.

  • How accurate was the sizing? Very accurate
  • Please tell us about the quality of the product. Material thin and appeared stressed just from dents in box it was shipped in. Did not nest easily at all. Telecoping handles unstable when fully extended.
  • Was the product free of any manufacturer defects? Unsure
  • Would you recommend this to a friend? No
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