I have to admit, I was also a little nervous about buying a mattress online, but after reading all the reviews and going to a store and laying around, I was ready to commit to this deal! I live in Missoula, MT, and it took 3 weeks to get here. The delivery guys were incredibly efficient and nice. They were in and out in 5 minutes. This bed is fantastic. I instantly stopped tossing and turning in the night, and woke up without my usual back pain! It's so comfortable! Just the right balance of squish and support, plus---no pressure points! I'm very happy with my new bed!!!