I purchased this pillow, the second pillow I've purchased from Overstock.com, having worn out the previous one, which I origically liked. I'm a pretty picky pillow person and tend to wear out a pillow in a year or so. This pillow has, unfortunately, fallen short for my needs. I like a firm pillow and really didn't review the product thoroughly enough. It is, by no means, a firm pillow! I find myself "balling it up" through the night to get the support I need and have had it for only about 3 weeks. Do you homework and purchase wisely and use these reviews! It may be a fine pillow for many, those who require a soft, cushy pillow that "hugs" one's head- it's just not for me. . . .