I was very very pleased at how quickly I received the 2 swivel chairs I bought and how nicely they looked. They are quite comfortable and work perfectly for what we needed. I had trouble assembling them without directions as I did not notice that the rubber gromet was supposed to come off and be discarded. Anyway, I made the discovery and with only three pieces, the assembly was a snap. I purchased this on the feedback I read from others who purchased the same chair, and I was still pleasantly surprised. Great job Overstock!