We ordered this treadmill after a long and tedious search of looking at every treadmill known to mankind. We loved the specs of this model, the work horse durability and quality. After placing our order the treadmill was shipped out the next day - the freight company called and delivered it the following week. Be prepared....it's a HUGE box. We opened the box, inspected the treadmill and signed off on the delivery. Beeming with pride we also discovered it weighs a "ton". An exaggeration but it weighs some 300+lbs. We did ourselves and our backs plus the backs of our friends and had a moving company move it to our downstairs home gym. It cost us less than $100 and we still have our backs and still manage to stand upright. It's fantastic!!!!!!!! We couldn't be happier and the money we saved on gym memberships paid for the treadmill. Overstock customer service called and asked if we received the treadmill and were we happy.......YES!!! What a plus in customer service. It does not take long to get it together but the directions are little sparse but you can get through it with a little imagination and determination. We LOVE it!!!!! You won't be disappointed.