We bought two of these in the king size version. I read every review on this site. Some say it's too hard, some say too soft. I think it's a perfect pillow, as I like to fold up the pillow when I sleep. With this pillow, I can do that with ease. My wife on the other hand, says it's too high for her head. it depends on the person, I guess. Being that ours is the king size version, it's the largest pillow we've ever owned. Pillow is made in the USA, the cover is made in China. The quality is top notch all around.