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mcwilliamshj Review

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Asus K53U-RBR5 1.6GHz 640GB 15.6-inch Laptop
 from Beloit WI,  Aug 13, 2012

Bought this item and received what looked like a NEW Unit ONLY PROBLEM is that the battery and power supply was not in the box so I called Overstock to let them know and after 5-6 emails and 3 weeks they told me to contact ASUS. ASUS decided to say they would send the needed items but then a week later they changed there mind and said I need to but the items because Refurbished items may not come with all the parts and accessorizes, they even refused to contact Overstock to confirm that the laptop was to have both items. I has taken me a little over a month but Overstock got more of these in and has swapped out my laptop for one with all the parts. And I sit here and wonder if saving the cash was worth the grief. After all what if they didn't get more in then what? It was past the 30 day return date.

  • How did the image on site compare with the actual product? looks the same
  • Was the product free of any manufacturer defects? seemed to be
  • Please tell us about the quality of the product. No Battery NO power supply problems!!!
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