I ordered this product, it arrived after about 8 days or so - which was acceptable. I was VERY excited to buy this product and thought it would meet my needs perfectly (looked like it would work with my very dark brown dining room table). However, when I opened the package, I was thoroughly disappointed to see that the wood was most definitely black, with no bit of brown in it at all. I contacted customer service regarding returning this product, and I did know it wouldn't be free to return it, but I was told it would cost $$$ to ship the product back. I bought the buffet for $$$. The return price on the return just seems absurd - it's 40% of the purchase price. I just received this product - so there is no restocking fee or anything added. I'm now trying to sell the buffet on *** to hopefully not loose as much money. Overall, I'm very disapointed with overstock.com and thiswhole experience.. I am not going out of my way to shop here again.
- How did the color on site compare with the actual product? Much darker in person.
- Please tell us about the quality of the product. Quality appears ok - wood is thin, product was heavy. I did not take much of it out of the box.
- How accurate was the on site description of the product? Other than color, not sure.