I gave this product a 4 because I have not used it yet. My kitchen is being changed and I will wait to use these for books. I saw this same shelf pot rack for twice the price elsewhere and you had to pay the shipping. The color pewter was sent to me. The only visible flaw to me was the gap in the ovals on the front of the rack. They will only show if you use the rack as show above. However, the gap is not big enough to make me want to return the rack because if you use it the other way down it is where the hook for the pot fits in.