Purchased this ring in mid-August because it was less than half the price of my local jewelry stores. It was pretty much what I expected - a couple of the stones had visible flaws, but overall the ring was pretty and suited what I was looking for, so I was happy. Unfortunately, it is now a mere 3 months later and even though I wear the ring VERY sparingly, it has already lost one of the stones. When I say I wear the ring 'very sparingly', I mean I never wear it around my house (NEVER to clean the house) or running errands, grocery shopping, etc. I have a plain gold band that I wear 90% of the time. I literally put this ring on just to go to our family's for Thanksgiving dinner, and that's when I noticed the stone was missing. Unfortunately since I didn't buy the extended warranty, customer service told me I am basically out of luck. They said I could return it and I MIGHT get a 'partial credit', but they couldn't tell me ahead of time how much of a credit I would get. So why would I return it when I don't even know how much of a credit I would get? That makes no sense to me. I guess my only option is to wear it as is, or take it to a local jeweler and pay to have the stone replaced. You get what you pay for, I suppose.
- How did the image on site compare with the actual product? very similar
- How accurate was the sizing? accurate
- Please tell us about the quality of the product. not good