Like most probably are, I was hesitant to buy an engagement online, off of overstock even more so. I figured I would see how it went, and if I didn't like it, I'd send it back. I will first say that a ring of SI quality should be "eye clean", overstock says that and that is the industry description. When overstock sent me the ring, it was not eye clean, there were black spots in it. After two days I decided to call the customer service department to see if anything could be done. They were unbelievably helpful, they told me it should not be like that and they would send an inspected second ring to me expedited. When this second ring showed up it was absolutely gorgeous. Completely flawless to the eye, perfect clarity, and sparkled more than I could have ever anticipated. They credited me to insure the ring I sent back and paid for the shipping, I was unbelievably pleased with the customer service. Two things on this ring. 1-on blue nile, or any jewelry store the retail price is between 7800-8500. 2-it appraised for double. My fiance was shocked when she saw the size of it and can't stop looking at it. Thank you overstock.
- How did the image on site compare with the actual product? perfect
- How accurate was the sizing? good
- Please tell us about the quality of the product. I could not have been more pleased