Overstock was very helpful in finding the right kind of engagement ring for myself and future fiancé. The rings are at a much more affordable cost, and the use of the process of elimination that overstock provided in the engagement ring search, made sure that I was ONLY looking at rings I should be interested in. The most pleasing part of my whole experience, was the customer service. Being my first real ring that I had to buy, I sincerely did not know what size to get. After purchasing the ring and receiving it, a simple phone call. and a couple of shipping days later, I returned the original ring, for the right size one... my fiancé even believes the new one is "shinier".