theschechters Review

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Rating
Great customer service
 from Central Florida,  May 11, 2011

The chair arrived promptly with two problems. The seat cushion had a run, and the machined assembly holes did not line-up well. I called customer service, explained the problem and was told that a replacement cushion would be sent out after an inspection. It arrived in three days with no runs and assembly holes that lined up perfectly.

  • Did the color match the color displayed onsite? Perfectly!
  • How is the quality of the product? Perfect the second time around.
  • Did the description onsite accurately describe the product? Yes!
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