The chair arrived promptly with two problems. The seat cushion had a run, and the machined assembly holes did not line-up well. I called customer service, explained the problem and was told that a replacement cushion would be sent out after an inspection. It arrived in three days with no runs and assembly holes that lined up perfectly.
- Did the color match the color displayed onsite? Perfectly!
- How is the quality of the product? Perfect the second time around.
- Did the description onsite accurately describe the product? Yes!
- Would you recommend this to a friend? Yes