I just received this bag today and when I took it out of the shipping bag I noticed that one of the metal buttons was missing. About an hour later I was looking at the bag and noticed another was missing that I didn't notice before. When I looked on the ground, the button was lying there. I haven't even used this bag and it is falling apart. I do like the look of the bag but overall it is not durable. My recommendation is - do not purchase. Too expensive to be falling apart right out of the bag!