When I pulled it out of the box I just got so sad! The handbag came all rumpled up but worse than that was the poor quality of the frame, which didn't hold any shape. The leather was soft and supple, but the color (I chose the lighter brown) was gross and looked like an old pair of bowling shoes. The hardware was cheap and ugly and overall it was a huge disappointment so I am returning it. It really just looks like a piece of junk.