Most people will like this bag but a serious traveller won't. It has lots of pouches and pockets which are great for stowing things, but they're all fastened with these weird snap/buckle combinations that aren't all that easy to get open; to get into the inner pouches, you have to unsnap those weird snaps, open a big flap which covers the handles, make sure the handles aren't stuck in the flap, then unzip a zipper. Trying to get a wallet, passport, etc out when you have a coat in one hand and your rollaboard handle in the other is impossible. The side pockets also have the little buckle-things but are only suitable for carrying large PDA's, books, etc inside as the flap doesn't close securely; something big will stay inside just fine but something small like a non-PDA cell phone, car keys, etc can easily slip out. It's an OK bag, definitely not well suited for what I bought it for. It would probably be great for a mom who wanted to carry lots of baby gear with her regular purse things, and others will probably find lots of uses for it. The quality seems pretty high and I think this bag will last a long time. It just is too complicated to use as my "primary" purse when I fly twice a week for work.