I personally LOVE this bag. I know others have complained about the thick strap, but for me, it is absolutely magnificent. The thick strap keeps the bag on my shoulder when I wear it over only one shoulder. Most purses I've had constantly slip off my shoulder, driving me crazy! Most of the time I sling it around in front and it is extremely comfortable in this position. The expandability allows me to carry only a few things, or stuff my gloves and earmuffs in the purse during winter shopping.