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jagbone86 Review

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Wrong Color IN Box!
 from Orlando.FL,  Dec 12, 2013

The backpack was good quality and value for the money, it simply was shipped in the wrong color! The box was stamped by the manuf. as DK. BROWN, but inside we found MOCA color?? Now MOCA isn't even a color choice for this model number so, there are some complicated issues here with this item in Dk.Brown. Not an Overstock picking error. Overstock decided to subtract the cost of the return shipping label (10%) from the refund, even after my providing color pictures from their web site to support the legitimacy for the return. So, after complaining to customer service about expecting me to pay for the return of wrong color sent, a full refund was made. All is well...

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