The dishes came to me packaged very well. Nothing damaged or broken. They look as good as they do in the pictures, and I was pleased with the size of the bowls. They hold a substantial amount (bigger than I thought!). My only complaint is that when they are microwaved, they get extremely hot, especially the mug handles. (They feel like they might be hollow.) They also left rings on my wooden table after getting hot. Be sure to use placemats! Overall, I'm very pleased with them.