courtbart Review

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simply FRUSTRATING!
 from stoneham, ma,  Aug 1, 2013

It's been weeks since I received this desk. It comes in a heavy 70+ lb box. When you open the box the desk comes in hundreds of pieces. As I start to make my way through the instructions of assembly, first step and I realized the hole has been mis-drilled. I started to move on past that point to find 3 other parts damaged and broken. So, fine... you can go on the ALTRA website and re-order the parts for free. So, I did that and waited another week for the extra parts. I receive the parts and the SAME part came MIS-DRILLED and another part came broken again! I am so absolutely frustrated with this desk. I've spent 3+ hours already trying to put the rest of it together while all the other pieces sit around my house waiting for the new parts. The directions are hard to follow and if I hadn't already thrown away the box and used some of the parts I would RETURN this. I am currently in deep job hunting mode and desperately need a desk to work from and this has been the worst experience ever.

  • How did the color on site compare with the actual product? The color matched
  • Please tell us about the quality of the product. Awful- pressed particle board
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