This table came to me with one piece broken. And it had to be the front door! So I called overstock immediately and they were super nice. They had the manufacturer send me another table, I took the piece I needed out and put the broken piece back in and shipped it right back with the pre-paid label. Couldn't have been easier. I see people complain about overstock all the time but I have never had the first problem with them. They are my go-to shopping place for everything!!!