We really did like the rug, but I ordered it too big for our space. We did return it and had no problems doing so. The people I spoke to on the phone and the follow up couldn't have been better. I had gotten another rug 11 years ago online and loved it too. Used it all that time. Good quality and color was true to the picture. Never showed wear and tear. Just needed a change in the room. Wouldn't hesitate to order again when I need/want to.
- How did the color on site compare with the actual product? The color was a little darker than the picture.
- Please tell us about the quality of the product. Soft and luxurious. Nice and thick.
- How accurate was the on site description of the product? Very.