I expected a bright colored rug with dominant cool colors (and grey being the focus/primary color), this rug however had green as the dominant color and all accent colors very dark and warm, including the beige which was more of a honey/mustard color -- bottom line the grey paled against the other colors and the overall look of the carpet was not what was on the display. I therefore returned the rug immediately after initial inspection. Having said that, I was very impressed with the customer service, they were very professional and attended to my return quickly and made the entire return process painless!
- How did the color on site compare with the actual product? The dominant color is green, not grey, all other colors were also off -- this is a "warm" color not a 'cool' color rug!!
- Please tell us about the quality of the product. The quality was fine
- How accurate was the on site description of the product? The description was inaccurane, starting with the title of the rug, "Grey Wool Rug" -- s/b "Green Wool Rug"