I really love the quality of these pillows. HOWEVER, (and this is a big deal to me), the plastic bag they were packed in had a very strong chemical smell. In fact, when my husband brought the box in the house, we both noticed the odor. Thinking it was the packing tape, I opened it and the smell was even stronger. I took the pillows out of the bag, put them outside in the fresh air for about 5 hours (along with the stinky box and bag). The smell did not dissipate so I washed and dried them. Two days later, the smell is still there but not near as strong. I am hoping it goes away with another washing. Other than that, the pillows are great! I do not have a sensitivity to odors, so I'm wondering if anyone else had this same experience when ordering this same pillow. Perhaps you could change the packaging?!