I purchased these boots for my wife for Xmas. She was very excited to see what I had given her and she immediately placed the boot onto her foot. She walked around the house with a strained smile on her face, when I asked what was the matter she said with great reservation (as if her incorrect response would mean I would have her send the boots back) she indicated that the one boot was a little snug but that she would "break them in." You see, my wife has a terrible time fitting into shoes, she falls in love with the style and then forces her foot into the shoe or boot, then talks herself into keeping them after they don't properly fit. Anyway after I performed a foot check through the boot, I said, "honey something seems wrong," she pulled her foot out of the boot and to her surprise realized the boot still had the plastic toe insert in the tip; this is what was causing the discomfort, which I remind you was something she was willing to live with. After removing the insert, she replaced her foot back inside the boot and voila! The boots fit beautifully. Now she not only loves the look of the boots but also the feel. Great job "O" Your shipping was right on target and the boots arrived as demonstrated. Great price too.